Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-sinton-texas.primarycareaid.com (hereafter referred to as “Home Care Services for Seniors Sinton Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Sales Practice Act (UCPA)
Connecticut Consumer Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Our official website at https://home-care-services-for-seniors-sinton-texas.primarycareaid.com
Any applications or services offered through our platform
Interactions via email, phone, text messages, and other communication channels
Links to third-party websites or services within our platform (please note that this policy does not extend to their practices)

Processing Activities

This Privacy Policy governs your interactions with us when:

You use our applications, sign up for accounts, or access our services.
You visit and navigate through our website, including linked pages.
You subscribe to newsletters, receive promotional materials, or engage in communication with our team.

Personal Data Collection

We collect various categories of personal data (hereafter “Personal Data”) to enhance your user experience and improve our services. This includes:

Account Information: Details related to your registration and account creation, such as usernames, email addresses, and passwords.
Payment Information: Transaction details, billing addresses, and payment method information for processing payments.
Financial Information: Records of financial transactions, income, and banking information (if provided).
Purchase Information: Data related to products or services purchased from us, including quantities and order history.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for analytics and targeted advertising.
Location Data: Geolocation data to provide location-based services (with your consent).
Feedback: Comments, reviews, or responses provided by users to improve our products and services.
Social Media Information: User data from social media platforms when you interact with our content on these sites.
Product Information: Details about the products or services you show interest in or purchase.

We collect this data through direct user input, automated tracking technologies (like cookies and device identifiers), and third-party sources who provide us with aggregated or de-identified information.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

Strictly Necessary Cookies: Ensure basic functions of the website and improve security.
Preference Cookies: Remember user preferences, such as language settings.
Analytics Cookies: Track website usage and user behavior to provide insights for improvement.

Users can manage their cookie preferences through our Cookie Manager or by adjusting browser settings.

Retention and Deletion

We retain Personal Data only for as long as necessary for the purposes specified in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it. Our retention periods vary based on legal obligations and business needs:

Financial records are retained for a minimum of 7 years due to tax regulations.
Order history may be kept for up to 10 years to provide better customer service in the future.
Personal data associated with inactive accounts is typically archived or deleted after 2 years of inactivity.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us immediately using the details provided below.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your Personal Data:

Access: The right to request access to and receive a copy of your personal information.
Rectification: The right to correct inaccurate or incomplete data.
Erasure (Right to be Forgotten): The right to request the deletion of your data, under certain circumstances.
Restriction: The right to limit the processing of your data in specific situations.
Portability: The right to receive your personal data in a structured, commonly used format.
Objection: The right to object to the processing of your data for specific purposes.
Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request as quickly as possible and within applicable timeframes.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with a revised effective date. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, comments, or requests related to data protection, privacy, or unsubscription:

Email: contact@home-care-services-for-seniors-sinton-texas.primarycareaid.com

Mail: Home Care Services for Seniors Sinton Texas, [Address], [City, State, Zip Code]